Frequently Asked Questions
What is the Free Rewards Max Club?
Free Rewards Max is a NEW leisure and entertainment program that will help you save up to 50% on restaurants, hotels, sporting events, theme parks and much more through their discount network. You will also receive a membership card in your Welcome Kit to use at over 40,000 restaurants, 5,000 hotels, 15,000 car care centers plus you'll get discounts on movie tickets and magazines. The $50 gift card to Walmart and $20 cash back vouchers are yours to claim, just for trying it out for 30-days, so even if the program is not for you, it still puts money back in your pocket.
What do I get with an Free Rewards Max Card?
In about 7-10 days from your order date you will receive a Welcome Packet in the mail. This will include a reiteration of the terms and conditions and a full description of the benefits and services available to subscribers and how to redeem them. The packet will also contain your Free Rewards Max Card with your subscriber ID number. That will allow you to take advantage of all the money-saving benefits the program offers.
Is there a trial subscription period? How does it work?
Upon enrolling, you will have a 30-day period during which you can use the program benefits as much as you like. If you find the service is not for you, call us before the end of the trial period, toll-free at 888-346-4780, and you won't be charged. If you wish to continue with your subscription after the trial period you agreed upon, the monthly subscription fee is automatically charged to the billing source authorized by you.
How do I try it before my kit comes?
To access your benefits before you get your Welcome Kit, just call the toll-free customer care line at 1-888-346-4780 in a few days and we will give you your Subscriber ID and instructions on how to access your benefits online.
How can I contact Free Rewards Max?
You can call toll-free at 888-346-4780 to speak directly to a benefits consultant or email them at email@example.com and someone will get back to you shortly.
What does it cost?
Initially the Free Rewards Max Card is FREE for the first 30-days. You and your family can use it as much as you want in that 30-day period and if you find it's helping you save money and want to continue, do nothing and we'll extend your service for $24.95 a month until you tell them to stop.
When does the trial period start?
Your trial period begins the next business day after acceptance. To access your benefits before your Card comes in the mail, just call our subscriber care line at 800-346-4780 and we will give you your Subscriber ID and instructions on how to access your online benefits.
How does the cancellation process work?
Free Rewards Max makes the process really simple. Within 7-10 days you'll receive your Card in the mail with your Welcome Packet, which will list their toll-free customer care number. You can simply call that number and cancel. If it's more convenient for you, you can also cancel by Email at firstname.lastname@example.org. We will reply quickly with a confirmation once your subscription has been cancelled. You can also send them a letter using the address on your Welcome Packet.
How do I redeem the Gift Card voucher?
Redeeming the gift card is easy. Your Welcome Packet will include your Gift Card voucher and will provide instructions on where to send it to verify your enrollment and account information. We will follow up by sending you the Gift Card selection form in the mail. Just pick your store, send the form in and the Gift Card will arrive in the mail within a few weeks and you can keep it even if you cancel Free Rewards Max.
What stores can I get Gift Cards for?
We realize Walmart may not be the most convenient store for you to shop so in the redemption process we actually offer additional retailers, like...Target, Best Buy, Home Depot, Bed Bath & Beyond, Lowes, Kohl's and more.
What additional cash back bonuses and Free rewards do I get?
These offers change all the time but advertisers are attracted to Free Rewards Max subscribers because they are smart shoppers who if happy with their purchase will become long-term customers. While negotiating the deals with certain advertisers we try to arrange Cash Back and FREE reward incentives to sweeten the offers. These will be awarded to customers when reaching a milestone of their membership or when purchasing certain products or buying from participating merchants. Check the site periodically so you don't miss them.